1. Who We Are
This website is operated by Xiuben Lighting, a solar street light manufacturer based in Building 2, 5/F, No. 12 Xichong East Road, Henglan Town, Zhongshan, Guangdong 528478, China. For any privacy-related question, contact us at sales@xiubensolar.com.
2. What Data We Collect
When you submit the inquiry form, we collect:
- Name, email, phone number, company name, country
- The message you write to us
- Optional product interest and estimated quantity
When you browse the site, we collect anonymous analytics data via Google Analytics 4:
- Pages visited, time on page, referrer
- Country / city (derived from IP, IP itself is anonymized)
- Device type and browser
3. How We Use Your Data
We use inquiry form data to:
- Reply to your inquiry with a quote
- Follow up on your project over the next 90 days
- Comply with export-control and sanctions screening
We use analytics data to:
- Understand which products and pages are popular
- Improve the website
- Measure the effectiveness of any paid advertising campaigns
We do not sell your data to any third party.
4. Third-Party Services
- Web3Forms — processes the inquiry form on our behalf and emails us the content. Their privacy policy: web3forms.com/privacy
- Google Analytics 4 — website analytics. Privacy: policies.google.com/privacy
- Microsoft Clarity — session recording and heatmaps (only with your consent). Privacy: clarity.microsoft.com/privacy
- Cloudflare — CDN and hosting. Privacy: cloudflare.com/privacypolicy
5. Cookies
We use a single first-party cookie to remember your cookie-consent choice. We do not set any marketing or advertising cookies before you accept the consent banner.
6. Your Rights (GDPR / UK GDPR / CCPA)
You have the right to:
- Request a copy of the personal data we hold about you
- Ask us to correct inaccurate data
- Ask us to delete your data (right to be forgotten)
- Object to processing for direct marketing
- Lodge a complaint with your local data-protection authority
To exercise any of these rights, email sales@xiubensolar.com with the subject "Privacy Request". We will respond within 30 days.
7. Data Retention
Inquiry form data is kept for 3 years from your last interaction with us, then deleted unless you are an active customer. Analytics data is kept for 14 months.
8. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent change. Material changes will be announced via a banner on the homepage for 30 days.